Frequently Asked Questions
• Why should I shop at www.naturetherapy.com?
Naturetherapy.com provides you with a enjoyable shopping experience and you can be assured of authentic quality and prompt delivery. All our products are shipped through registered Airmail and we stand by our quality and provide 100% Satisfaction Gaurantee.
• What is the minimum and maximum purchase that can be made in www.naturetherapy.com?
There is no minimum purchase requirement. There is no maximum limit either. However, for your own safety against misuse of your credit card, we may require additional details before shipment.
• Can I get more information on the products displayed on your site?
www.naturetherapy.com is in the process of compiling a detailed information on each of the product displayed. However, if you still need more information, you may contact us using the contact us link.
• How do I make payment?
We accept Visa and Mastercard billed in US Dollars. This means that if you live in country where there are no exchange restrictions (USA, Canada, most of Europe, Australia, Middle East, Far- East) you will be able to use our Nature care herbal mall. If you live countries with exchange restriction, you may send us a bankers check. If you live in India, you may send us a Demand Draft for the equivalent Indian Rupee.
• Will my credit card number be kept confidential?
Your Credit Card details are accepted through the SSL protocol. All transactions are secure, powered by CGI scripts capable of processing Credit Card transactions insuring that the information is encrypted before it is transmitted.
• How do I know that you have correctly registered the order placed ?
After you have placed the order, you will get an e-mail confirming each order registered with us. Please check your e-mail and if you need any correction, you can email us before the items are shipped.
• How are the items shipped ?
All the items will be shipped through the registered Airmail.
How long does it take for the products to be delivered?
We usually need 1 to 4 business days to ship your ordered items. Transit time is 12 to 15 Days Only when the items are not available, shipping takes longer. You will be informed of any delays by email.
hours to 21 days
upon the product ordered
to 15 days
on shipping method (FedEx/Postal service) and Address (Country)
How do I know that the item has been shipped ?
After the shipment we will send you a confirmation by e-mail.
Are there any additional shipping charges ?
None. Our charges are all inclusive.
Cancellation and Refund
You can cancel an item before it enters the shipment process. Usually if you email us within 24 hours of placing the order, we will be able to cancel your item(s) and refund your card account.
We believe we have answered the frequently asked questions. But your question may be different. Feel free to contact us using the contact us link. We will be pleased to answer your questions. Please allow 1-2 working days for replies.
Will you share my data with anybody else?
Customs Regulation and Local Laws
You are responsible for Customs Duty and other applicable levies of your country. You are also advised to check for any import restrictions or other local laws that may apply in your country.